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MELVIN WILLIAMS
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Mentor's Field Guide · No. 14

Measuring What Truly Matters

Track outcomes, but also notice the moments of belief, trust, and hope that numbers miss.

Mentor's Field Guide #14, Measuring What Truly Matters: a mentor and a young man laughing together over a letter at a kitchen table, with the quote “Not everything that counts can be counted. The moment that changes a life rarely fits inside a metric.” — Melvin Williams Sr

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